Snowflake Operated by DCC Status

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Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - China (Ningxia) Operational

Databases, Tables, and Views Operational

Virtual Warehouses Operational

Data Loading and Unloading Operational

Applications Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

AWS - China (Ningxia): INC0145639

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

Incident start time: 00:45 UTC October 28, 2025
Incident end time: 02:35 UTC October 28, 2025

Preliminary root cause: A recent infrastructure update unexpectedly caused connectivity issues, which impacted multiple core Snowflake services and features.

A root cause analysis (RCA) document will be published within five business days.
Oct 28, 04:03 UTC

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

Incident start time: 00:45 UTC October 28, 2025
Incident end time: 02:35 UTC October 28, 2025

Preliminary root cause: A recent infrastructure update unexpectedly caused connectivity issues, which impacted multiple core Snowflake services and features.
Oct 28, 03:22 UTC

Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: Our current estimate is that service will be restored within 1 hours. In the meantime, we recommend that affected customers using replication initiate their failover procedures.
Oct 28, 02:30 UTC

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience degraded performance or delayed query results when managing or querying data. Queries may take longer than usual to complete, and affected users may see timeout errors.
Oct 28, 01:39 UTC

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.